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Frequently Asked Questions
Are you a factory or a trading company?
We are a factory and professional manufacturer of filling machines.
How can you guarantee the machine quality?
Quality is our principle. We use high-quality components like 316 stainless steel pumps and perform rigorous testing before shipment to ensure stable performance.
What should I do if I don't know how to operate the machine?
An operation manual and video demonstrations are sent along with the machine. We also provide professional after-sales support to solve any operational issues.
How can I get spare parts for the machine?
We provide extra sets of easily worn parts (like O-rings). During the warranty period, non-artificial damaged spares are sent free of charge.
What are the payment terms for new customers?
We accept various payment terms including T/T, L/C, Western Union, and others to ensure a secure transaction.
What is the Minimum Order Quantity (MOQ) and warranty period?
The MOQ is 1 set. We offer a 12-month warranty, with some customized products covered for up to 24 months.
Yongli Machine
